Contact
Contact Us
We'd love to hear from you! Whether you have questions, feedback, or partnership inquiries, feel free to reach out.
General Inquiries & Support
For questions about our products, technical support, or general inquiries:
Email: [email protected]
We typically respond within 2-3 business days.
Business & Partnership Inquiries
Interested in partnering with us or have a business proposal?
Email: [email protected]
Please include details about your proposal and how you'd like to work together.
Product-Specific Support
Looking for help with a specific product? Visit the dedicated support pages:
EV Assassin
Video Poker Training
Coming Soon
What to Include in Your Message
To help us assist you more effectively, please include:
For Support Requests
- Which product you're asking about
- Your device type and OS version
- A detailed description of your issue
- Screenshots if applicable
For Business Inquiries
- Your name and company/organization
- Nature of your inquiry or proposal
- How you'd like to work with us
- Timeline and expectations
For Product Feedback
- Which product you're providing feedback on
- What you like or what could be improved
- Feature suggestions or requests
- Your use case or context
Frequently Asked Questions
Do you accept feature requests?
Yes! We're always interested in hearing what features users would like to see. While we can't implement every request, we carefully consider all feedback when planning product updates.
Can I beta test your products?
We occasionally run beta testing programs for new products and major updates. If you're interested, send us an email expressing your interest, and we'll add you to our beta tester list.
Do you offer custom app development?
We currently focus on our own product line. However, if you have an interesting project or partnership opportunity, feel free to reach out via our business inquiry email.
How can I report a bug or security issue?
For bugs, use our general support email. For security vulnerabilities, please email [email protected] with details. We take security seriously and will respond promptly to security reports.
About MiddenSoft
MiddenSoft builds calm, reliable software tools for people who care about craft.